CBIC issues FAQ 5 on filing complaints for denial of GST rate cut benefits

Subject: FAQs regarding GST Grievance Redressal on National Consumer Helpline


Frequently Asked Question 5


Q: Whom do I contact to raise queries/complaints regarding not receiving benefits of GST rate changes?
Ans : Please call National Consumer Helpline (NCH) via toll free number 1915 or Whatsapp at 8800001915. Complaints/queries can also be registered on the ntegrated Grievance Redressal Mechanism (INGRAM) portal.